Frequently Asked Questions

We teach all ages — from kids as young as 4 (U6 program) through U8, U10, U12, and U14 junior programs, all the way to adult beginner, intermediate, advanced, and competition-level classes.

Not for your first visit! We have loaner rackets available for your first class. If you decide to continue, we recommend purchasing your own racket and can help you choose the right one.

Take our free 60-second Smart Course Matching Quiz! It considers your experience, goals, schedule, and preferences to recommend the best courses for you.

Simply browse our course catalog, find a class that fits your schedule, and enroll directly or contact us. We'll help you get started right away.

NTRP (National Tennis Rating Program) is a standardized system for rating tennis skill levels from 1.0 (beginner) to 7.0 (touring professional). It helps you find courses matched to your ability. For a detailed breakdown of each NTRP level, see our complete NTRP Guide. Or take our Smart Course Matching Quiz to find your ideal program automatically.

'U' stands for 'Under.' U12 means players under 12 years old (age 11 and younger). We group kids into age cohorts so they train and compete with players at a similar developmental stage. U18 is our oldest kid tier — players aged 16 to 18. Anyone 18 or older falls into our adult programs.

Term length varies by course — typically 8 to 12 weeks. You can see specific term dates on each course's detail page in our course catalog.

We do not offer make-up classes for missed sessions. Please contact us if you have special circumstances and we'll do our best to accommodate.

Yes, we can arrange course switches depending on availability. Contact us and we'll help find the best alternative for you.

Class sizes vary by format — group classes typically have 4–8 students, semi-private has 2–4, and private lessons are 1-on-1. The exact capacity is shown on each course's detail page.

We accept cash, e-transfer, and WeChat Pay for in-person payments. Specific payment details will be provided when you enroll.

Yes, we offer family pricing for multiple enrollments. Contact us directly for details on sibling and family discounts.

Contact us to discuss options — we're happy to help you find the right fit before you commit. Check each course detail page for pricing and availability.

We require at least 48 hours' notice for cancellations. Please contact us as early as possible if you need to cancel or reschedule.

Classes are held at various courts across Greater Vancouver. The specific venue and address are listed on each course's detail page.

Yes — all our coaches hold professional certifications from PTR, USTA, or equivalent organizations. You can view each coach's credentials on their profile page.

We'll do our best to accommodate coach preferences, subject to availability. Contact us to discuss your preference and we'll find the best arrangement.